Products Not Showing in Google Shopping Search
A very simple question with multiple reasons, we will start with the most common and basic issues you might have with showing products in Google Shopping.
1) Google Shopping Products Not Visible In Non Native Countries
As of 3rd of October 2016, you can no longer view products from countries outside of your own. For example if I’m in France and want to buy a product in the UK and want to use Google Shopping, than you will only see ads from France. Or if you are in a country that does not support Google Shopping, than in this case you will see nothing.
I have explained in more detail about products not being visible in Google Shopping
You can find a full list of which countries Google Shopping supports.
2) Your account / products have not been reviewed yet.
Every account when submitting a new data feed or setting up a new account will have an initial manual and automated review. This process can take up to 3 working days (not Saturday & Sunday). To check the status, you can login to your Google Merchant account and click on Products > Dashboard or Products > Lists if you want to view individual products
In the diagnostics panel you will see a graph, showing you an overal data of approved, disapproved, under review etc…
3) Some or all products are in violation or have data feed errors
Check your diagnostics tab inside Google Merchant, you might find Errors and Warnings. Products > Diagnostics
Check your data feed, there might be a crawling or import errors. Products > Feeds
Data Feed Errors are issues that need to be fixed for the product to be considered for reviewing, not fixing this issue might result in an account suspension.
Warnings are issues that help improve the data feed quality.
4) You have not connected Google Merchant to Google Adwords
Check your Google Merchant account, if Adwords is linked.
In the top right corner click on the 3 vertical dots and click on Account Linking.
If your login email address for Google Merchant is the same as your Google Adwords Account, than you will see your account number listed under Your Adwords Account, simply click on link.
If the login details are different, click on the blue plus button and enter in your Adwords account number, you can find this by logging into the Adwords Account Number and copy the number in the top left or right corner.
5) You have not created a Campaign
Look into your Adwords campaign and see if you have a campaign with the label product listing, if not you can create a shopping campaign in Google Adwords
6) Your bids are too low
Your bids could be too low, I always recommend starting with $0.50 / £0.50 to ensure enough breathing room is established for the CPC
7) Titles and Descriptions are not relevant
Ensure that what you are searching for is visible in the titles and descriptions. The titles have a high-ranking factor. Google only shows ads for search terms that match or are relevant to the title of the product submitted in the data feed.
8) Your quality score is too low
You might find that the landing page experience score is very low on your products, read the following article to check what the quality score is of your products for Google Shopping
9) You have assigned variants but some fields are missing
When adding variants you need to at least have one of the 4 attributes filled in. If this is not done, the product will not be added.
10) Make sure your products are not listed on other marketplaces
Make sure your products are not being submitted from other sites or marketplaces such as eBay, Amazon, Etsy.
11) Image Quality
- Make sure your images are at least 250 pixels in width and height and are of high quality, recommended 800 pixels
- Do not upscale your images
- Ensure your products are correctly visible
It is strongly recommended to use Adwords data, instead of visually looking for your own products in Google Shopping. As this negatively effects your ranking. Want to know more, have a read on why searching for your own ads is a bad idea.