How To Fix Grayed Out Button In Google Merchant Center Supplemental Feeds

How to Fix a Greyed-Out Button When Adding an Existing Supplemental Feed in Google Merchant Center

If you’re encountering a greyed-out button in Google Merchant Center while trying to add an existing supplemental feed, here are some steps to resolve the issue:

1. Enable Popups in Your Browser
   • Ensure that your browser allows popups. When linking an existing supplemental feed, a popup is required to connect your account and select your Google Sheet. If pop-ups are blocked, this step won’t work properly.
2. Reconnect Your Account if the Popup Was Closed
   • If you accidentally closed the popup for linking your account:
     • Cancel the setup process.
     • Restart the process and ensure you link your account first before proceeding to select your Google Sheet.
3. Use the File Option as an Alternative
   • If all else fails, you can manually add an existing Google Sheet by using the file upload option. Follow the step-by-step instructions provided here: How to Add an Existing Google Sheet in Google Merchant Center.

By following these steps, you should be able to resolve the issue and successfully add your supplemental feed.

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